In March 2010, the Economist Intelligence Unit conducted a survey of 661 executives of companies from around the world. Nearly 65% of respondents believe that in five years mobile devices will become a principal channel used by firms to interact with their customers.



| Employee Self-Service (ESS) |
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Employee Self-Service (ESS) module provides capabilities that enable employees to create, view, and modify data anytime and anywhere, using their mobile devices. With easy access to the information they need to do their jobs, employees can manage duties that were previously handled for them. It reduces operating costs and increases efficiency. ESS also expedites life and work changes, freeing HR professionals from mundane administrative tasks and allowing them to dedicate their time and resources to strategic initiatives. ESS comes with more than 10 ready-to-use ESS services in 32 languages, making it a truly global solution.
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